Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week. Position hours are generally 8-4:30, earlier start will be necessary on clinic days.
Department Name/Job Location:
This position is in the Department of OB/GYN.� The position is located at the Center for Outpatient Health.� This position is for the Medical School Campus.
This position supports the Genetic Counseling service in the Division of Gynecologic Oncology.� It serves as the primary resource for Genetic Counseling service coordination for patient sites and the academic area in a large multi-physician clinical practice; functions as an assistant in the department, prepares, and maintains testing supplies, prepares charts, obtains reports and records; obtains insurance authorizations and visit benefits for patient services, directs patient flow and ensures the overall smooth running of the genetics clinic.
PRIMARY DUTIES AND RESPONSIBILITIES:
Interacts directly with patients in clinic or in patient setting that includes patient education and consent for Genetic Testing services or Clinical Trials related to the testing, phlebotomy, test requisition completion, sample collection and shipment to appropriate testing labs.
Prepares for office hours by doing tasks such as obtaining charts and obtaining patient visit and testing authorization.
Assists with patient visits by completing requested sample collection on the patient per physician order as well as ensuring all recommended future visits and follow up care is coordinated post visit.
Communication and Documentation
Works with Practice Manager, Clinical Office Supervisors and staff to arrange clinic schedules as needed, work to other hourly staff to ensure appropriate staffing; assists in orientating and training of other hourly staff.
Routes phone messages, patient questions, and telephone communications to appropriate personnel.
Works with multiple clinic sites and in patient floor.� Assures all testing is resulted.� Coordinates care by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling diagnostic procedures and referrals to other services; monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
Answers basic questions from patient/family regarding treatments, diagnosis, and procedures.
Completes necessary paperwork and documentation in a timely manner.� Maintains EMR and Database for genetic test documentation.
Works with Genetic Testing vendors and arranges meetings to ensure the division is kept up to date with available testing and support needs.
In down time, assists team as necessary to support our scheduling and medical record hub, including insurance authorization work.� Assists with other office duties as necessary.� Attends meetings as required.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
High school diploma or GED.
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Two or more years of experience in a healthcare/medical office setting; medical assisting experience preferred.
Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff; must have strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.
Applicant Special Instructions:
Normal clinical and academic office environments involving bending, kneeling, standing, sitting, walking, cart pushing, lifting, etc. Involves occasional pressure due to multiple calls, inquires and deadlines. In patient care setting, exposure to blood-borne pathogens, requires protective devices.
The hiring range for this position is $15.54 - $19.05 per hour.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
-Retirement Savings Plan -22 vacation days -10 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
HR website (hr.wustl.edu)
Internal Applicant Instruction:
This position is grade C06.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.